PRIVACY POLICY
1. Data Controller
Personal data is collected by:
CLEMENTINE DEHAYE PRODUCTION (sole proprietorship)
SIRET: 10473825700013
Registered address: 624 Avenue Louis Ammon, 33620 Saint-Mariens, France
Email: contact@clementinedehaye.com
2. Personal Data Collected
As part of its activities, the business may collect the following personal information:
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First and last name
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Postal address (billing and delivery)
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Email address
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Telephone number
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Order history
Payment details are never stored by the business. They are processed securely by third-party payment providers such as Stripe and PayPal.
3. Purpose of Data Collection
Your personal data is used solely to:
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Process and ship orders
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Provide customer support
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Manage invoicing and accounting
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Respond to customer enquiries
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Comply with legal obligations
4. Legal Basis for Processing
Personal data is processed on the following legal grounds:
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Performance of a contract (processing customer orders)
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Compliance with legal obligations (accounting and invoicing)
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Consent (for example, when contacting us voluntarily by email)
5. Data Retention
Personal data is retained only for as long as necessary:
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Order records: up to 10 years (French accounting requirements)
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Customer information: for the duration of the commercial relationship
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Contact enquiries: until deletion is requested
6. Data Sharing
Personal data is never sold.
It may be shared only with trusted service providers necessary for operating the website and fulfilling orders, including:
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Payment providers (Stripe and PayPal)
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Shipping services (La Poste, Mondial Relay, and other Boxtal partners)
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Website technical services provided by Wix
7. Cookies
This website may use cookies to:
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Ensure proper website functionality
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Measure website traffic and performance
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Improve the user experience
You may accept, reject, or manage cookies through your web browser settings.
8. Your Rights
In accordance with the General Data Protection Regulation (GDPR), you have the right to:
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Access your personal data
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Correct inaccurate information
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Request deletion of your data
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Object to data processing
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Request restriction of processing
To exercise any of these rights, please contact:
9. Data Security
Appropriate technical and organisational measures are implemented to protect personal data against:
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Unauthorized access
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Loss
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Alteration
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Disclosure
10. Contact
For any questions regarding this Privacy Policy or the protection of your personal data, please contact:
11. Governing Law
This Privacy Policy is governed by French law and the General Data Protection Regulation (GDPR).